Terms of Service

1. Acceptance of Terms

By accessing and using NivoStack (https://nivostack.com), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

NivoStack provides a mobile app monitoring and configuration platform that allows you to:

• Monitor API requests and responses
• Track logs and errors
• Manage remote configurations
• Control feature flags
• Analyze user sessions and flows

3. User Accounts

3.1 Account Creation

To use our service, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage resulting from unauthorized access to your account.

4. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use the service to harm or harass others
• Collect data from users without consent

5. Subscription and Billing

5.1 Subscription Plans

We offer various subscription plans. By subscribing, you agree to pay the fees associated with your chosen plan.

5.2 Billing

Billing occurs on a monthly or annual basis, depending on your plan. Fees are charged in advance.

5.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

5.4 Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refunds are processed within 5-10 business days.

6. Intellectual Property

The service and its content are owned by NivoStack and protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content
• Reverse engineer or decompile our software
• Use our trademarks without permission

You retain ownership of data you upload to our service. By using our service, you grant us a license to use your data to provide the service.

7. Data and Privacy

Your use of our service is also governed by our Privacy Policy. We collect and process data as described in that policy.

You are responsible for ensuring that any data you upload complies with applicable laws and that you have the right to upload such data.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may:

• Perform scheduled maintenance
• Experience downtime due to technical issues
• Modify or discontinue features

9. Limitation of Liability

To the maximum extent permitted by law:

• We provide the service "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid in the last 12 months

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Termination

We may terminate or suspend your account if you:

• Violate these terms
• Fail to pay fees
• Engage in fraudulent or illegal activity

Upon termination, your right to use the service ceases immediately. We may delete your data after a reasonable retention period.

12. Changes to Terms

We may modify these terms at any time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance.

13. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

14. Contact Us

If you have questions about these terms, please contact us at:

Email: legal@nivostack.com